Privacy Policy

Privacy policy information should be clear, transparent and easy to understand. This privacy policy explains how The Huddle Approach collects, uses, stores and protects personal information when you visit our website, contact us, enquire about our services, access resources or work with us.

The Huddle Approach provides movement-led inclusion support, school training, consultancy, digital resources and licence-based support for schools, trusts, SENDCos, senior leaders and education professionals.

We only collect personal information when it is needed for a clear purpose.

Who We Are

The Huddle Approach Ltd is a UK company providing inclusion support, training, consultancy and resources for schools.

Company name: The Huddle Approach Ltd
Company number: 16817728
Correspondence address: Downsview House, 141-143 Station Road East, Oxted, England, RH8 0QE
Email: info@thehuddleapproach.com

For any privacy policy questions, data requests or concerns about how your information is used, please contact us by email.

Information We May Collect

We may collect personal information when you:

• Submit an enquiry through the website
• Email The Huddle Approach
• Request information about training, consultancy or licences
• Download or access digital resources
• Attend a meeting, training session or school support programme
• Communicate with us about a school, pupil, staff team or project
• Use our website

The information we may collect can include:

• Name
• Job title
• School, trust or organisation name
• Email address
• Enquiry details
• Information provided in messages or forms
• Website usage data
• Licence or resource access details
• Training or consultancy booking information

We do not ask for unnecessary personal information.

How We Use Personal Information

We use personal information to provide clear, professional and relevant support.

This may include using information to:

• Respond to enquiries
• Provide training, consultancy or school support
• Manage resource access or school licences
• Communicate with schools, trusts and professionals
• Improve our website and services
• Keep appropriate business records
• Meet legal, safeguarding or contractual responsibilities
• Protect the security of our website and systems

We do not sell personal information.

Lawful Basis For Using Information

Under UK data protection law, organisations need a lawful basis for collecting and using personal information. Depending on the situation, The Huddle Approach may rely on:

• Consent when you choose to send us information or agree to receive updates
• Contract when information is needed to provide a service
• Legitimate interests when we need to respond to enquiries, manage our business or improve services
• Legal obligation when we must keep records or comply with the law
• Vital interests or safeguarding reasons where there is a serious concern about safety or welfare

We will only use personal information in a fair, lawful and proportionate way.

School, Pupil And Safeguarding Information

The Huddle Approach works with schools and education professionals. In some cases, information shared with us may relate to pupil needs, behaviour, regulation, inclusion, safeguarding or support planning.

Where this happens, information should be shared only when necessary and in line with the school’s own policies, safeguarding procedures and data protection responsibilities.

We encourage schools to avoid sharing identifiable pupil information unless it is necessary for the support being requested.

If safeguarding concerns are raised, The Huddle Approach may need to share relevant information with the appropriate school safeguarding lead, local authority, emergency services or another relevant safeguarding professional.

Sharing Personal Information

We only share personal information when there is a proper reason to do so.

This may include sharing information with:

• Schools, trusts or education professionals involved in support
• Website, hosting or technical service providers
• Professional advisers, where required
• Safeguarding professionals, where necessary
• Legal or regulatory authorities, where required by law

We expect any service providers we use to handle information securely.

How Long We Keep Information

We keep personal information only for as long as necessary.

The length of time depends on the type of information and the reason it was collected. For example:

• Enquiry records may be kept for follow-up and business administration
• Contract and invoice records may be kept for accounting purposes
• Safeguarding-related records may be kept where necessary and appropriate
• Website analytics data may be kept for performance review

When information is no longer needed, it will be deleted or securely disposed of.

Your Data Protection Rights

You may have rights under UK data protection law, including the right to:

• Ask what personal information we hold about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Ask us to delete information where appropriate
• Object to certain types of processing
• Ask us to restrict how information is used
• Withdraw consent where consent is being relied on

To make a request, email info@thehuddleapproach.com.

Website Cookies And Analytics

Our website may use cookies or similar technologies to support website function, security and performance.

For more information, please read our Cookie Policy.

Links To Other Websites

Our website may include links to other websites, such as resources, external guidance or partner organisations.

We are not responsible for the privacy practices of external websites. You should read their privacy policies before providing personal information.

Keeping Information Secure

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure.

However, no website or email system can be guaranteed to be completely secure. Please avoid sending highly sensitive information by email unless it is necessary.

Complaints

If you are unhappy with how we handle your personal information, please contact us first using:

info@thehuddleapproach.com

You also have the right to complain to the Information Commissioner’s Office.

Updates To This Privacy Policy

We may update this privacy policy from time to time.

Any changes will be published on this page.

Last updated: October 2026